Customer Satisfaction Survey


As a much valued client we appreciate you have taken a moment to complete our online customer satisfaction survey which gives us an indication on how we are performing and where we might improve our services to you.

Once you complete this survey you will automatically be entered into a quarterly draw to win £100 worth of high street shopping vouchers.

Please note that all questions are required to be answered

    On a scale of 1 (poor) to 10 (excellent), how would you rate:

    1.Our understanding of your business? *

    2. The helpfulness of our staff *

    3. The speed of our response to your enquiries/problems *

    4. The way we handle your claims *

    5. The clarity of our advice *

    7. Could we help you with any other types of insurance such as:

    Other *

    8. Would you recommend RK Henshall Chartered Insurance Brokers to others? *

    10. Do we have your permission to publish your comments? *

    Our Location

    The Grove, Mill Lane,
    Wheelock, Sandbach,
    Cheshire, CW11 4RD.
    Telephone: +44 (0)1270 758070
    Fax: +44 (0)1270 758059

    R.K. Henshall © 2024

    R K Henshall & Co Ltd are Independent Intermediaries and are authorised and regulated by the Financial Conduct Authority. Registration Number: 308865. Directors: J.R. Henshall B.A.(Hons) ACII Cert CII (FS), A.J.Simpson ACII, A.Brown FCCA. Written quotations, policy terms, conditions and exclusions are available on request.
    Company Secretary: A.Brown FCCA. Registered No. 01285024

    R K Henshall are very proud to support Lupus UK. Lupus UK is a charity very close to our hearts. Unfortunately, Nita Davies who had been a stalwart of our company from it’s very beginning lost her battle against this terrible illness in 2013. Lupus UK is the only National Charity which supports people with the immune system illness. (Registered charity nos. 1051610, SC039682) Click here to read more about Lupus UK.