Customer Satisfaction Survey

Name and/or company name *

Our reference number: (you will see Our Ref Number at the top of your letter) *

Your email address *

On a scale of 1 (poor) to 10 (excellent), how would you rate:

1.Our understanding of your business? *
12345678910

2. The helpfulness of our staff *
12345678910

3. The speed of our response to your enquiries/problems *
12345678910

4. The way we handle your claims *
12345678910

5. The clarity of our advice *
12345678910

6. How or what could we as a business improve on? *

7. Could we help you with any other types of insurance such as:

Cyber InsuranceEmployee Benefits (Private Medical Insurance, Group Life, Key Person and Shareholder protection)Credit InsuranceFinancial Services (Pensions, Wealth Management and Inheritance tax planning).Other (please specify below)

8. Would you recommend RK Henshall Chartered Insurance Brokers to others? *

YesNo

9. Any other comments

10. Do we have your permission to publish your comments? *

YesNo